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"They say that quality is remembered well after the price is forgotten"
They say that quality is remembered well after the price is forgotten, and it is easy to pass out compliments at the time of purchase or when a service has been completed. But to wait for some time after all the hype of the moment has passed, pause and look back and ask yourself – “would I do that again” – if the answer is a resounding yes then you know you have bought a quality service or product! I have purposely waited some time before writing this note to you, and the above is certainly true. The whole experience that you, Tracey led my family through was nothing short of exceptional. The service that the team at Lifestyle Portraits provides must be in the top 10% of any other service related business. Attention to detail, doing what you say, setting an expectation and then going above and beyond, was our constant experience. So that is the service, now the product. I guess the best way to judge the quality of a product is by what others say – unsolicited comments – and we have had plenty. Everybody who comes to our home or my office comments on the work: “stunning”, “fantastic”, “really well done”, “what a great idea to get away from the standard family portraits”, to name a few commonly heard phrases. The quality of the work is, as stated above, in the top 10%, you should be proud of your work, your service and your entire company. Susan and I are delighted with the product and would have no hesitation in recommending your services; I have passed on a number of cards and hope that some more business results from our encounter.
Sue and I wish you and Tracey all the very best for the future."
Phillip and Sue
"Having gone through the family photo process previously with another high end studio, I cannot believe the difference in quality" "
Dear Tracey and Darren
Just wanted to write and say how much we love our portraits! Having gone through the family photo process previously with another high end studio, I cannot believe the difference in quality – from beginning to end, the service and final products from Lifestyle Portraits were outstanding! We will definitely be a return customer to Lifestyle.
Thanks again and see you for the grandparents shots!"
REnowned family walk scene:
"The decision to do this journey with you guys would have to be one of the best things we have ever done"
Bryce and my thoughts on our family portraits: AMAZING! We just love them; our images are fun and natural. They are breathtaking. We still look at our art on our wall because that’s what it is. It’s not like an ordinary photo. Every time someone walks into our home they become a talking point to the gorgeous images of the kids, the images of the two of us and our beautiful dog or the brilliant family image which is sensational! Our family image is so special, we look at it and see the interaction we all have with each other which is amazing! The image shows how much fun and love we all have together which shows our wonderful relationship that we have as a family. We are blown away with the images, we just love them. I still look at them every day and feel a little emotional and sometimes I am speechless because I am so proud of them. The decision to do this journey with you guys would have to be one of the best things we have ever done! They are unique!
Natalie and Bryce K
Classic bespoke story:
"Dear Mr. Tilnak,
My name is Luiza and I am the daughter of Ronaldo Bacellar and Celina Santos, a Brazilian couple you photographed in France, right in front the Eiffel Tower, in 1992, which has been framed and hung up on our walls ever since I can remember. I would personally like to thank you for such photograph, which is a symbol of my parents' love, bringing great harmony to the house, and reminding us all that true love does exist and never fails to make us happy. My parents and I have been living in Singapore for 4 years now, and the picture is still an important piece to our house. Today my father was telling the story of the picture to a few family friends, and in September my parents will be celebrating their 23rd anniversary. I want to show them that their love and relationship has made me the hopeless romantic that I am, and show them they are my role-models.
Thank you very much for that photograph,
I hope you know how much significance and meaning it has to our family."
"Hello Tracey and Darren,
A big thank you for immortalising our family in the beautiful images you so expertly produced. We have shown them to a few people and their reaction was utter speechlessness! We could not be more pleased with the outcome – we just need to renovate our house before we can hang the frames!
Look forward to seeing you in a few years time.
Can’t wait for more family shots down the line.
Thank you again... until next time! "
Bronwyn and family
"Dear Darren & Tracey,
“WOW” an understated word but that’s what simply comes to mind each morning when we visit our art gallery – Our experience was exceptional and your service Darren exemplifies pure sophistication and professionalism that is not seen often these days. Lifestyle Portraits is worth every cent.
Comments by family and friends are just oozing. We have had several viewings with family and friends and they are just left stunned and bemused by the images. the character of each person in the image, understand the story or formulate one of their own. Visitors to the house are mesmerized by the images and flock to them without a word from us.
The images are so real, it’s almost like you want to jump into the scene or in some cases, it is as if we are about to jump out of the image and become real life objects.
Furthermore Darren your special touch and education on the process of creating these images has left us with the knowledge of some of your special secrets that we will now be able to use with our own family photography. We thank you for that.
Troy, Sylvia, Montana and Logan
"More a soul feeling than just a picture"
More a soul feeling than just a picture. The family as a team going through life, enjoying it together. Experiencing adventures. Developing a lifestyle which is the signature of this family. How can that sensation be captured and preserved? Then we had the opportunity to relocate on a job assignment, from Sweden to Australia. Which is the ultimate adventure. I got in contact with you and had the chance to make it happen. Now, since I have such a sharp idea of what I’m after, I was a little bit concerned that I would be putting my nose into the composition to much and that we wouldn’t reach the result. Just to protect my expectation. But I must say that when we met on the shoot day, with yourself and Debbi, and got briefed, that whole concern faded out. I just had a smile on my face that whole day. Massively enjoying the ride. We all did.
It is such a good memory and we enjoyed every moment. The way you went about that day, the professionalism you radiated, I knew that you knew exactly what my thoughts and expectations were and how to make them real. I could just relax. Then at the selection session, at your place when we saw the results, it totally blew us away. This was exactly what I wanted in the pictures, the soul and the feeling that I had been thinking about for so long, was there. We are so thrilled to be able to get our hands on the pictures and to share them.
So, thanks so very much for this experience,"
Desiree, Sebastian, Richard and Pierre
"Dear Tracey and Darren,
I just wanted to thank you for the great job you have done on our images. I just came back from Holland. My mum and dad really loved the photo; mum said that it is just the way we are. My whole family has seen our image on mum’s birthday and they were very impressed. Wade and i never realised that we could look so good on a photo, so you have done well. All credits to you guys, we will let our friends and family know where to go for some of the best images. We will be back in the future.
Thanks again, we had a great day and we love our images,"